Start and manage campaigns

Start a campaign

  1. From Sales & Success Center > Accounts, find the account you wish to start a campaign on.
  2. Select the Start email campaign button.
      • Note: If a campaign has previously run for the account, the icon will turn green.
    1. Select choices from the. A few important sections to make note of:
      • Campaign – To launch an email campaign, you'll want to select the campaign you wish to send.
      • Contact – The email address of the recipient.

        c. Select Start Campaign This will start the campaign. 
      • You can also start a campaign by browsing to Sales & Success Center > Accounts > Account Name > Start a Campaign (represented by the paper plane icon).

    2. Manage campaigns

      You can manage campaigns associated with an account from  Sales & Success Center > Accounts > Account Name then navigate to the  Campaigns box.
      Here, select  baseline-more_vert-24px__1___1_.svgto see the various options for your campaigns. You can choose to pause, resume, or stop campaigns.

      When you resume a campaign, the campaign will resume as scheduled, and the recipients in the 'Stopped' state will move to 'In progress'. Recipients won’t receive emails they’ve already received, and delays before scheduled events will restart. This action may take a few minutes to complete.

      Recipients can choose to unsubscribe from the footer of the emails they receive.