Recommendations in Business Center
Recommendations to users of Business Center helps them find additional value and use features they have access to. Recommendations consist of a sentence or two explaining a feature they can use, and contains one or two links to either use the feature, see available solutions in your store, or learn more about it.
Recommendations will be on by default for all users and can be disabled on a market-by-market case, if you desire.
Where do Recommendations appear?
Currently, recommendations appear on the dashboard of Business Center, and within the Executive Report. Banners will randomly cycle through all the available options that meet the criteria of the placement.
Dashboard: One recommendation card will appear, randomly, chosen from all the available recommendations.
Executive Report: Each section of the Executive Report has a spot for one recommendation banner. Only recommendations related to that section will appear within a section (For example, social media recommendations will only appear in the Social Media section.)
Recommendations
| Category | Recommendation | Primary CTA |
| Business Center | Take a look at your Executive Report to find out how you're doing online. | View Executive Report |
| Listings | Update your hours of operation so customers know when you're open for business. | View now |
| Listings | Ensure your business information is accurate across the web. | Review now |
| Listings | Nearly 25% of listings on the internet contain business name errors, resulting in lost sales. Is your listing information correct? | Review my listings |
| Reputation | 92% of consumers are positively influenced to purchase from a business after reading a trusted review. Reach out to your customers to boost your reputation. | Send review request |
| Reputation | 97% of consumers factor customer reviews in their decision to buy from a business. Take a look at your most recent ones. | Manage reviews |
| Reputation | Generate more reviews to boost your star rating and increase the amount of customers that walk through your door. | Send review request |
| Reputation | Responding to your positive reviews can encourage repeat visits to your business. Check out your recent reviews to improve your online reputation. | See reviews |
| Reputation | 92% of all consumers are less likely to buy from a business without customer reviews. Start generating more reviews. | Request reviews |
| Social | Access millions of royalty-free images for your social media posts, boosting your engagement. Why not make a post now? | Make post |
| Social | Grow your social media presence by easily scheduling posts to Google and Facebook simultaneously. Save time by scheduling posts today. | Schedule post |
| Social | Plan your social media posting schedule with the social calendar. | Social calendar |
| Social | The average person spends over 2 hours on social media per day. Posting frequently is a great way to reach them. | Compose post |
| Website | Set up your free website. | Create My Listing |
| Website | Sell your products and services online, with an e-commerce enabled website | View Solution |
| Advertising | See how your ad campaigns on Google and Facebook are performing. | Connect now |
Can recommendations be customized or edited?
Not at this time. This release includes a curated set of recommendations, that have been handcrafted to help SMB users find value throughout the Business Center, and use the tools they have available to them.